14 Day Money Back Guarantee - Terms and Conditions

Distance selling and off-road premises contracts Highbarn motorcycles Ltd have a Returns Policy by the way of a 14 Day Money Back Guarantee on Distance and Off-Premises Sales.

The 14 Day Money Back Guarantee will apply when you purchase a motorcycle by way of a contract over the phone, online, email, etc, Where you have not physically viewed it and require it to be delivered. You will be required to notify Highbarn Motorcycles Ltd within 14 days of Delivery of your motorcycle. You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately £500. You are only liable for any diminished value of goods resulting from the handling other than what is necessary to establish the nature characteristics and functioning of the the goods. If we have agreed to accept a part exchange vehicle at an agreed value in part payment of the purchase price, we have the option of either returning the part exchange vehicle or refunding the part exchange allowance.

Once you have returned the bike to us at your cost, in the same condition as you received it we will then refund you, by the same method of payment ie debit card credit card cheque.

If you took out a finance agreement on your motorcycle you may be liable to early termination fees. we will try our best to avoid this. You must agree to return all items supplied with the motorcycle at the time of delivery. This does not affect your customer statutory rights.

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